Privacy policy

Last updated: August 19, 2026

ShopSimply ("ShopSimply", "we", "us", or "our") operates the website shopsimply.in and provides online shopping services through our website.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, create an account, place an order, contact us, or otherwise interact with ShopSimply.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with ShopSimply, we may collect the following information:

Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Mobile/telephone number
  • Billing address
  • Shipping/delivery address
  • Order details
  • Communication and customer-support information

Payment Information

Payments made through our website may be processed by third-party payment service providers.

ShopSimply does not normally store complete credit/debit card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on our own systems.

Payment information may be collected and processed directly by the payment provider according to its own privacy policy and security practices.

Device and Usage Information

When you visit our website, certain technical information may be automatically collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring pages
  • Approximate location information
  • Date and time of website access
  • Website interaction and usage information

This information may be collected through Shopify and technologies such as cookies, pixels, analytics tools, and similar technologies.

2. How We Use Your Information

We may use collected information to:

  • Process and fulfil orders
  • Deliver products
  • Process payments
  • Send order confirmations and shipping updates
  • Provide customer support
  • Handle returns, refunds, replacements, and cancellations
  • Communicate with you regarding your orders
  • Improve our website, products, and services
  • Understand customer preferences and website usage
  • Detect and prevent fraud, abuse, and unauthorized activity
  • Maintain website security
  • Comply with applicable legal and regulatory requirements
  • Send promotional or marketing communications where permitted and where you have provided appropriate consent

3. Information Sharing

We do not sell your personal information as a standalone product.

We may share necessary information with trusted third parties when required to operate ShopSimply, including:

Shopify

Our online store is hosted and operated using Shopify. Shopify may process information necessary to provide storefront, checkout, order-management, hosting, security, and related services.

Payment Providers

Payment service providers may process payment and transaction information to complete your purchase.

Shipping and Logistics Providers

We may provide your name, phone number, shipping address, order information, and other necessary details to shipping and fulfilment partners so that your order can be delivered.

Suppliers and Fulfilment Partners

Where ShopSimply uses third-party suppliers or dropshipping/fulfilment partners, we may share the information necessary to process and deliver your order.

Analytics and Marketing Services

We may use third-party services such as analytics, advertising, social-media, and marketing platforms to understand website performance, measure advertising effectiveness, and provide relevant marketing.

Legal Requirements

We may disclose information where required by applicable law, regulation, court order, governmental authority, or to protect the rights, property, safety, or security of ShopSimply, our customers, or others.

4. Cookies and Similar Technologies

ShopSimply may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning
  • Remember preferences
  • Maintain shopping-cart functionality
  • Understand website traffic
  • Measure advertising performance
  • Improve website functionality
  • Provide relevant advertising where applicable

You may be able to control or disable certain cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

5. Marketing Communications

Where permitted by applicable law, we may send promotional communications about products, offers, or ShopSimply updates.

You may opt out of promotional emails by using the unsubscribe option provided in the communication.

You may also contact us to request that promotional communications be stopped.

Transactional communications relating to orders, payments, delivery, returns, refunds, or account security may still be sent where necessary to provide the service.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services
  • Complete transactions
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud
  • Comply with applicable legal, tax, accounting, and regulatory requirements

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites, services, social-media platforms, or other external websites.

ShopSimply is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

9. Children's Privacy

ShopSimply's services are intended for general consumers and are not knowingly directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Raise a privacy-related complaint or request clarification regarding our handling of personal information

Requests may be subject to applicable legal, contractual, and operational requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, technology, services, or applicable legal requirements.

The updated Privacy Policy will be published on this page with a revised "Last updated" date.

12. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

ShopSimply

Website: shopsimply.in
Email: shopsimply.in@gmail.com
WhatsApp: +91 62381 20617
Instagram: @shopsimplyin

We will make reasonable efforts to address privacy-related requests and concerns within a reasonable period.